Free Report:
21 Critical Questions Every Architectural, Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support
If you are a small to midsize engineering, construction services or contracting business and you want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help!
Coulson Technologies has more than 20 years of experience in IT solutions, and 10 years specializing for construction and engineering firms in the South Central PA region. Our clients typically have up to 10-75 workstations, and rely on their computers, network, and Internet for daily operations.
The experience we have allows us to understand and resolve problems surrounding CAD license servers, improper Autodesk configurations, large file transfers for the field and much more. We don't believe "One Solution Fits All"; we believe in becoming your partner and giving you a specific, clear and jargon-free solution for your business.
We always offer professionalism with a personal touch, and we will save you both time and money with our one-hour response time guarantee. And we guarantee all our work - If you are not 100% satisfied you don't pay, period!
The Biggest Complaints About IT We Hear Coming from Construction and Engineering Firms Have To Do With Their E-mail and CAD Systems.
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Most outsourced IT firms will back up your files and drawings, but NOT hourly. So when they finally recover your file, it’s an older version from weeks or days ago, which means you’ve lost countless hours of work, costing you precious man hours and productivity, possibly missing deadlines and frustrating everyone involved. THIS IS COMPLETELY PREVENTABLE AND UNNECESSARY. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving your THOUSANDS of dollars in rework and missed deadlines.
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Clearly, you shouldn’t have to tolerate this type of poor service. As I stated earlier, our support team is LOCAL. We have a deep bench of 4 consultants and growing, so you don’t have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 142 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
Add our technology experts to your company's team when:
- You want to focus on your business, not the technology.
- Your current system seems to hinder business more than it helps.
- You need better reliability and security for your computer network.
- You know that computer downtime costs your business money.
- You need to be certain that your data is always backed up, period.
- You need to know where your inventory is, at all times.
- You'd like to enable your employees to work remotely.
- You want your employees to do the jobs they were hired for, not waste their time on computer problems.
- You believe that paying to prevent problems is more efficient than paying to fix problems.
- You're looking to expand your business but need to know the technology and costs involved in doing so.
- Your interests are tied to the bottom line.
We also answer all support calls live and have an average response time of 142 seconds. When you report a problem and when a technician is working to resolve it. Also, we offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
FREE Report:
21 Critical Questions Every Architectural, Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support
This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.